DELHI · FULLTIME
Application Support Engineer-IT
Muthoot Finance
Delhi · onsite · Posted 22d ago
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Undisclosed1–3 yrsfulltimeDelhi
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Section · 01
About this role
Work closely with our internal users to provide Level 1 and Level 2 Application Level Support. Manage incoming support requests via Phone and email following established procedure within a ticketing system. Should be able to troubleshoot issues related to applications hosted on Windows platform. Should be able to troubleshoot issues such as Functional Issues , Performance Issues , Network Issues , User Issues , UI Level Issue etc.. Conduct analysis and troubleshooting to determine the root cause of the issues. Escalating the issues to 3rd line support, and managing the escalation following established
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Section · 02
Skills
Troubleshootingproblem analysisApplication Supportroot causeticketingLinux
Section · Company
About Muthoot Finance
Muthoot Finance
NBFC
29.2k+
employees
1939
87 years old
Kochi/Cochin, Kerala
India
About
Bringing joy to millions through a Diversified Product Portfolio. Muthoot Finance is the Largest Gold Loan NBFC in India.
Industries
NBFC
Employee ratings
6,378 reviews
3.7/ 5
Culture
3.5
Career growth
3.3
Work-life
3.5
Employees rate it well for
Salary927Work Environment346Work Culture320Career Growth319Senior Management281
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