Application Support Engineer at An IT Service Company

Responsibilities

• Troubleshoot and resolve complex network and system issues.
• Lead network support activities and team decisions.
• Collaborate with multiple teams to resolve technical problems.
• Improve network stability and support processes.
• Analyze logs and identify root causes.

Preferred candidate profile

• Experience in network infrastructure.
• Strong knowledge of network protocols, hardware, and software.
• Experience troubleshooting complex network issues and outages.
• Good understanding of network security principles.
• Strong analytical and problem-solving skills.
• Ability to work with cross-functional teams.