Application Support Engineer Alation Manta

Job Description:

• We are seeking a motivated and detail oriented Application Support Engineer to support and maintain enterprise data management platforms including Alation MANTA and Arena
• The ideal candidate will have 3 5 years of experience in production support Linux Unix environments cloud technologies monitoring tools and automation scripting
• This role requires strong troubleshooting abilities incident management expertise and collaboration with cross functional teams to ensure application stability performance and operational excellence

Key Responsibilities:

• Administrate monitor and maintain Arena Manta and Alation Application across all environments
• Perform routine health checks on servers and components
• Trouble shoot issues perform root cause analysis and resolve incidents in a timely manner
• Coordinate with infrastructure database and application teams for environmental support
• Handle ServiceNow tickets in accordance with defined SLAs
• Support Application services during server patching and maintenance activities
• Maintain standard operational documentation
• Troubleshoot connectivity issues performance bottlenecks and environmental errors

Technical Requirements:

• Hands on experience supporting enterprise applications in production environments
• Good knowledge of Unix Linux administration and troubleshooting
• Experience with Python Shell Scripting and automation tools
• Knowledge of Git and version control processes
• Exposure to AWS and cloud based environments
• Understanding of Hadoop Ecosystem HDFS and Hive
• Experience in supporting production systems with SLA and on call rotation

Additional Responsibilities:

• Bachelor s degree in Computer Science Information Technology Engineering or a related field

Preferred Skills:

Technology->Hadoop->Hadoop Ecosystem,Technology->OpenSystem->Python - OpenSystem->Python,Technology->Open System->Shell scripting,Technology->Open System->UNIX,Technology->Oracle Cloud->Oracle Cloud Basics