CHENNAI · FULLTIME
Application Support Analyst
Hitachi Energy
Chennai · onsite · Posted 13d ago
Sourced from
Undisclosed5–10 yrsfulltimeChennai
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Section · 01
About this role
The Opportunity:
The Application Support Analyst will provide essential technical support for various Hitachi applications, ensuring their optimal performance and user satisfaction.
How you'll make an impact:
- Responsible for supporting our global PLM Engineering apps users (e.g. Teamcenter, Active Workspace, NX, Engineering Base, BIM / ACC and Polarion).
- Responsible for application documentation, creation of guidelines and training material.
- Support and maintain our 3D standard libraries.
- User license and access management, solving and managing support issues continuously.
- Support and train our Global users and Power Users.
- Reporting and collaborating with 3rd line support (Vendor and Application Suppliers).
- Arranging User and Power User meetings.
- Provide user support and training across departments
- Strong understanding of PLM principles and lifecycle management.
- Ability to work collaboratively in cross-functional teams
Your background:
- You have been working with PLM Engineering apps for at least 5 years or more. You have a deep knowledge of PLM Engineering apps Modelling, assemblies, and drafting.
- Have skills in PLM Engineering apps functionality and standard part libraries and good knowledge in Teamcenter.
- Knowledge from HVDC design and engineering is qualifying.
- It's important that you communicate well at all levels of the organization and get your messages across in a logical and clear way.
- You have a high level of integrity and dependability and can easily and professionally handle different types of personalities in a diverse and multicultural environment.
- You are a driven, self-motivated team player with great collaborative skills, you listen and evaluate ideas and communicate improvements and development opportunities.
- Excellent communication skills in English, oral and written. Able to communicate in Swedish is considered as advantage.
- Should have knowledge of ITIL
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Section · 02
Skills
PLMAccess ManagementTechnical SupportEngineering BaseBimuser supportApplication SupportActive WorkspaceCommunication SkillsTeamcenter
Section · Company
About Hitachi Energy
Hitachi Energy
Power
2.5k+
employees
2019
7 years old
Zurich, Switzerland
CH
About
Hitachi Energy focuses on providing innovative solutions to enhance sustainability across power and digital systems, addressing the global push for a carbon-neutral future.
Industries
PowerElectrical Equipment
Employee ratings
1,042 reviews
4.0/ 5
Culture
3.9
Career growth
3.1
Work-life
4.1
Employees rate it well for
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