Application production support_5 To 7 years ( mandate ITIL )

Hiring: Application Production Support L2

Experience: 5 to 7 Years
Location: Chennai ( only chennai based profiles )

Work Model: Hybrid

Domain: Banking / BFSI

Notice Period: Immediate to Short Joiners preferred

Role OverviewWe are looking for an experienced Application Production Support / L2 Support Engineer to manage and support critical banking applications in a production environment.

Mandatory Skills

• L2 Application / Production Support
• Linux / Red Hat & Windows Server Support
• ITIL Incident, Problem & Change Management
• Dynatrace / Geneos / AppDynamics Application & Infrastructure Monitoring
• Vulnerability Remediation for Linux & Windows servers
• Shell / Bash Scripting
• Strong troubleshooting & RCA skills
• Production monitoring & incident response
• Strong English communication skills

Good to Have

• Python / PowerShell
• SQL
• ServiceNow
• Jenkins / CI-CD
• Docker & Kubernetes
• Java Middleware / Apache
• 24x7 production support experience

Ideal Candidate: Someone with a strong production/operations mindset, hands-on server support experience, monitoring expertise, and the ability to troubleshoot and resolve critical production issues.