Application Packaging Engineer

KEY RESPONSIBILITIES

Packaging Platform Leadership

• Lead enterprise application packaging programmes defining scope, methodology, tooling selection, and delivery timelines for large-scale projects (500+ application packages).
• Architect the packaging platform including tool configuration, template standards, repository structure, and quality gate processes.
• Define and govern the packaging factory model — intake, assessment, packaging, testing, and deployment pipeline for managed client environments.
• Evaluate and recommend packaging tooling — AdminStudio, Advanced Installer, MSIX Packaging Tool, App-V, PSF — based on client environment and application portfolio.
• Lead MSIX migration programmes — assessing MSI/EXE portfolios for MSIX suitability, defining conversion strategy, and overseeing bulk conversion.

Advanced Technical Packaging

• Handle the most complex packaging scenarios including multi-instance applications, COM/COM+ server registration, kernel-mode driver packaging, and enterprise licensing systems.
• Develop custom MSI packages from scratch using WiX Toolset with advanced features — UI customisation, custom actions, rollback sequences, and merge modules.
• Design and implement PSF-based MSIX fixup frameworks for complex compatibility remediation at scale.
• Build App-V connection group strategies for interdependent virtual application portfolios.
• Develop packaging automation frameworks — PowerShell-based batch repackaging, automated assessment, and quality validation pipelines.

DevOps & Automation Integration

• Design and implement CI/CD packaging pipelines using Azure DevOps — automated package build, test, and deployment workflows.
• Develop Graph API-based automation for Intune bulk app uploads, policy assignment, and deployment reporting.
• Build SCCM PowerShell automation for bulk application import, deployment creation, and compliance reporting.
• Integrate packaging workflows with ITSM platforms (ServiceNow) for automated request intake, status updates, and SLA tracking.
• Develop and maintain automated regression test suites for packaged applications using Pester or similar testing frameworks.

Mentorship & Governance

• Serve as technical lead and L3 escalation point for complex packaging incidents and compatibility issues.
• Mentor Grade 6–8 packaging engineers — conducting technical reviews, coaching sessions, and hands-on knowledge transfer.
• Define packaging quality standards, SLA frameworks, and peer review processes for the India packaging team.
• Participate in client governance reviews, delivery calls, and packaging programme steering meetings.
• Contribute to SOW development, effort estimation, and technical proposal input for packaging engagements.

Client Engagement

• Engage with client application owners, security teams, and IT architects to define packaging standards and deployment strategies.
• Present packaging programme status, quality metrics, and risk items to client delivery management.
• Advise clients on MSIX adoption strategy, application portfolio rationalisation, and Modern Deployment readiness.
• Identify opportunities to expand packaging services and contribute to NTT DATA EPM practice development.

REQUIRED SKILLS

• Enterprise application packaging — MSI, MSIX, App-V, .intunewin — expert level across all formats
• WiX Toolset — advanced custom MSI authoring, custom actions, UI customisation, merge modules
• MSIX + PSF — large-scale portfolio migration, PSF fixup framework development, compatibility analysis
• AdminStudio / Flexera — advanced usage including repackager, editor, AAC, and tuner modules
• Intune + SCCM deployment engineering — Graph API automation, advanced application models, CI/CD integration
• PowerShell — advanced automation, packaging factory pipelines, Graph API, SCCM SDK
• Azure DevOps — CI/CD pipeline design for automated packaging build, test, and deployment
• Application compatibility — deep expertise in ACT, PSF, shims, Windows 10/11 compatibility analysis

PREFERRED QUALIFICATIONS

• Microsoft Certified: Endpoint Administrator (MD-102) — required or equivalent
• Flexera AdminStudio certification or equivalent packaging tool qualification
• Experience with Liquidware ProfileUnity, FSLogix, or user environment management in packaging context
• Prior India-based senior packaging lead experience for global enterprise accounts (500+ app portfolio)

Preferred candidate profile

Perks and benefits