Application For Customer Service- Voice Hiring
Capgemini · Kolkata · hybrid · Posted 51d ago
UndisclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Strong Communication & Customer Service Skills
- Min graduation requirements must.
- Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools
- Must possess excellent written and oral communication, listening, and comprehension skills.
- Stellar customer service skills and the ability to de-escalate customer frustration.
- Superior problem-solving skills and the ability to work independently and objectively.
- Dedication to the customer experience with the ability to build and maintain strong relationships.
- Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.
- Sound decision making.
- Must be able to effectively adapt to accelerating changes.
Sourced from naukri
Skills
Customer ServiceCustomer CareInternational Voice ProcessInternational BPOvoice process
About Capgemini

Capgemini
IT Services & Consulting
235k+
employees
1967
59 years old
Mumbai, Maharashtra
India
About
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
Industries
IT Services & ConsultingAnalytics & KPOBankingSoftware Product
Employee ratings
53,345 reviews
3.6/ 5
Culture
3.6
Career growth
2.8
Work-life
3.8
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