Application Engineer

Role & responsibilities:

• Provide on-site and remote technical support for customers using Kinco PLCs, Servo Motors, HMIs, and Variable Frequency Drives (VFDs).
• Visit customer sites to troubleshoot, diagnose, and resolve automation system issues.
• Develop, modify, and support PLC programs based on customer requirements.
• Assist with machine commissioning, installation, and parameter configuration of Kinco automation products.
• Coordinate with customers to understand technical requirements and provide effective automation solutions.
• Conduct product demonstrations, testing, and user training to ensure smooth operation and customer satisfaction.
• Prepare technical documentation, reports, and provide post-installation support.
• Work closely with the sales and engineering teams to ensure successful project execution and timely customer support.