Application Engineer - III

About Vanguard Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries. Vanguard’s India Office Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.

Role Summary

• Designs and builds the integration layers between Dynamics/Dataverse, front-end channels, and AI agents. Exposes CRM capabilities through secure APIs and MCP-compatible tools, enabling event-driven applications and agentic AI to safely reason over and act on CRM data.

Responsibilites

• Build REST/GraphQL APIs and middleware that decouple Dynamics from consuming apps and agents
• Implement event-driven patterns to publish CRM state changes to downstream systems
• Expose CRM and platform capabilities via MCP servers for AI tool access
• Enable LLM/agent workflows to query, summarise, and trigger CRM processes
• Enforce secure, delegated access using modern identity and authorization patterns
• Understanding of Dynamics runtime (Dataverse schema, security, plugins and workflows)
• Production support, release and change management
• Write and deploy CI/CD pipelines

Qualifications And Skills

• Minimum 5 years of experience in software development, system integration, database design, and back-end architecture.
• Bachelor’s degree (B.E./B.Tech) in relevant fields such as Computer Science, or a Master’s degree/Diploma in Computer Science.
• Java, .NET & Python backend engineering and API design
• API gateways and integration platforms (e.g. Azure API Management)
• Event-driven architecture (Kafka-style patterns; Service Bus / Event Grid equivalents)
• Identity & security: Entra ID, OAuth/OIDC, delegated access
• Agent integration using Semantic Kernel / LangChain, prompt design, and RAG patterns
• Co-Pilot Studio integrations.
• AWS Cloud skills (lambda, ECS, glue, s3, IAM, DynamoDB, SQS/SNS)
• GitHub & GitHub Actions Location This role is based in Hyderabad, Telangana at Vanguard’s India office. Only qualified external applicants will be considered. Our mission Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. Our commitment to you

Benefits Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life: Financial wellness We're committed to enabling your financial success and provide competitive offers and programs. Physical wellness We're committed to providing benefits that support your physical health and wellness. Personal wellness We're committed to providing resources that help support the full scope of your life. How we work Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.