Application Development Analyst - HIH - Evernorth

Application Development   Analyst    

Position   Overview  

As an   Application Development   Analyst, you will be part of a team of analysts and engineers-on code triage and analysis, and quick fixes for issues impacting the Evernorth applications. The focus of the work is to identify and rectify any technical and functional challenges in   Evernorth’s   market-winning capabilities in the technology solutions space.  

Responsibilities  

Monitor enterprise applications and infrastructure.  

Analyze alerts and dashboards to detect performance degradation or system failures.  

Follow standard operating procedures (SOPs) to escalate issues to appropriate teams.  

Assist in creating incident reports and maintaining system logs for historical tracking.  

Participate in daily status calls and shift handovers.  

Engage in root cause analysis (RCA) and help implement preventive measures.  

Work closely with application support and DevOps teams to ensure continuous service improvement.  

Contribute to improving alert rules, thresholds, and dashboard customization.  

Document learnings and support runbooks to improve operational maturity.  

Qualifications:  

1   -   3   years   of   experience in   application   development   or maintenance  

College degree (Bachelor) in related technical/business areas or equivalent work experience.  

Experience with   AWS   &   Python  

Basic knowledge with any of the following technologies :   React   JS,   Postgres SQL ,   Dev   Ops,   CICD pipelines   and ability to understand complex architectures.  

Strong analytical skills  

Demonstrate   the ability   to perform root analysis and suggest rectification options.  

Preferred Qualifications:  

College degree (BE or MCA).  

Exposure to Production   environments  

Industry / Domain Experience Needed:   

Demonstrated experience in production maintenance.  

Ability to navigate a geographically diverse team and communicate effectively.  

Familiarity with cloud-based architecture and its usage in complex applications   

Passion for analysis and learning to grow, adapt to a fast-changing environment.  

Equal Opportunity Statement   

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.  

About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.