Application Developer

 About The Role  



Project Role :Application Developer




Project Role Description :Design, build and configure applications to meet business process and application requirements.


Must have skills :Contact Center Technology Implementation



Good to have skills :NA
Minimum

12 year(s) of experience is required



Educational Qualification :15 years full time education



Summary:Experienced Google Dialogflow CX (DFCX) Developer/Architect to lead the design and implementation of scalable, secure, and cost-efficient conversational AI solutions. This role involves working closely with engineering, QA, infrastructure, and business teams to deliver intelligent voice/chat bot platforms using Google Cloud Platform (GCP).Roles & ResponsibilitiesDesign solution architecture for scalable bot platforms using Dialogflow CX and GCPIntegrate DFCX with backend systems, APIs, and telephony platforms (Twilio, Genesys)Implement security and redaction policies in DFCX for PII, PCI, HIPAA complianceArchitect scalable designs considering GCP quotas, regions, and failoversProfessional & Technical

Skills:

Design solution architecture for scalable bot platforms using Dialogflow CX and GCPIntegrate DFCX with backend systems, APIs, and telephony platforms (Twilio, Genesys)Implement security and redaction policies in DFCX for PII, PCI, HIPAA complianceArchitect scalable designs considering GCP quotas, regions, and failovers- Good to Have:Implement CI/CD automation using Cloud Build or GitHub ActionsDrive cost optimization and GCP quotas/limits managementExtract usage insights using BigQuery, Looker Studio, and analytics tools

Additional Information:- The candidate should have minimum 12 years of experience in Contact Center Technology Implementation.- Google Cloud Professional Cloud Architect / Developer.- A 15 years full time education is required BE or B Tech.

 Qualification 15 years full time education