Application Developer- Java L2 support

Role- Application Developer

Ep- 5-7yrs

Shifts- US Shift 5:30 pm to 2:30 am IST

Work mode- Hybrid

Skills- L2 Support- Java

Role Summary:

We are seeking a skilledApplication Support Engineer (L2) with strong experience in Java-based enterprise applications and production support environments. The role involves providing end-to-end application support, incident resolution, release management, monitoring, troubleshooting, and continuous service improvement for business-critical applications. The ideal candidate should possess a blend of development knowledge and support expertise to ensure application stability, performance, and operational excellence.

Key Responsibilities

• Provide L2 production support for web-based applications and services.
• Resolve incidents, fulfil service requests, and ensure adherence to SLAs.
• Perform proactive application monitoring, health checks, and operational support activities.
• Investigate, troubleshoot, and resolve application issues across multiple technology layers.
• Support production deployments, release validations, and post-release monitoring.
• Conduct root cause analysis (RCA) and implement preventive measures to reduce recurring incidents.
• Collaborate with development, infrastructure, database, and business teams for issue resolution.
• Analyse application logs, database queries, and monitoring dashboards to diagnose problems.
• Support problem management, change management, and release management processes.
• Create and maintain operational documentation, knowledge articles, and support runbooks.
• Participate in on-call support and major incident management activities as required.
• Identify opportunities for automation and continuous improvement of support processes.
• Required Technical Skills
• Backend Technologies:Java 8 / 17 / 21
• Spring Framework
• Spring Boot
• JSP Struts
• Frontend Technologies: React/ angular / AngularJS Modern UI Frameworks
• Database Technologies: SQL Oracle Database PostgreSQL Monitoring ITSM ToolsDatadog Monitoring Observability ServiceNo

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it''s the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.