App Dev & Support Engineer II

Oracle Fusion HCM Cloud, HCM Modules(HCM/Absence/Talent/Helpdesk), Extract, Redwood, OTBI, BI Publisher, HDL/HSDL, ADP, ERP, Integrations, AI Studio.

• Eligibility: 4 to 6 years of hands-on experience supporting Oracle Fusion HCM Cloud.
• Provide L2/L3 production support, including:
• Issue analysis and resolution
• Root cause analysis
• SR, Change, and release management support with documentation

• Functional proficiency in Oracle Fusion HCM modules, including one or more of:
• Core HR
• Security
• Absence
• Talent Management
• Helpdesk

• Excellent Technical hands-on experience to Design, build, and support custom reports and extracts using:
• OTBI
• BI Publisher
• HCM Extracts
• Fast Formula
• Personalization /Redwood
• Third-party systems such as ADP and Oracle ERP
• Perform data loads and conversions using HDL and HSDL.
• Collaborate with functional consultants to analyze business requirements and define technical solutions.
• Prepare technical design documents, effort estimates, and delivery plans.
• Work closely with Oracle Support on production issues, product bugs, and patches.
• Support Oracle quarterly releases and production validation activities.
• Ensure compliance with enterprise standards, security policies(SOX), and best practices.
• Solves complex technical and functional issues independently.
• Applies sound judgment by reviewing multiple sources of information.
• Takes a proactive approach to improving existing solutions and processes.
• Delivers stable, scalable, and sustainable technical solutions.

Problem Solving

• Solves complex technical and functional issues independently.
• Applies sound judgment by reviewing multiple sources of information.
• Takes a proactive approach to improving existing solutions and processes.
• Delivers stable, scalable, and sustainable technical solutions.