APAC Governance Lead

Job Summary

Job Title: Regional Governance Lead- APAC

Department: Alcon Account

Reports To: Regional Workplace Lead - APAC

Location: Bengaluru

Employment Type: Full-time

Position Summary

The Regional Workplace Lead is accountable for driving workplace excellence across multiple sites, ensuring seamless service delivery, client satisfaction, and alignment with JLL s global workplace strategy. This role demands strong operational leadership combined with strategic foresight to deliver workplaces that are efficient, inspiring, and human-centered.

Key Responsibilities

My Workplace Governance

• Govern Operations by establishing a clear rhythm of the business, including annual planning, quarterly reviews, and monthly updates.
• Guide regional teams on governance processes and required content.
• Integrate regional input into country governance materials.
• Support SLA standards development between My Workplace and the business, in partnership with country leaders.
• Assist global leadership in maintaining organizational structure, operating model, and staffing documentation.

Facility Condition Assessment Oversight

• Oversee in-country lead for Facility Condition Assessments.
• Guide to process development and documentation refinement.
• Direct data aggregation and analysis from regional teams.
• Secure collaboration to address assessment of outputs and drive action plans.

Communication

• Communicate frameworks, policies, and expectations clearly to senior leaders and regional teams to ensure alignment with priorities.
• Share accurate updates through structured reports, reviews, and dashboards to build trust and accountability.
• Provide coaching and direction to regional teams, ensuring consistency while respecting local nuances.
• Facilitate discussions with leaders, auditors, and regulators to address risks, compliance, and performance outcomes.

Analysis

• Spot gaps or misalignments in governance across regions and recommend solutions.
• Consolidate regional information into clear summaries for global integration and aggregation.
• Analyze data across regions to highlight differences and drive actionable insights.

Contract Governance

• Lead governance processes across regional accounts, ensuring compliance with contractual obligations.
• Facilitate governance meetings, reporting, and documentation to maintain transparency and accountability.
• Act as the primary escalation point for governance-related issues.

Performance Management

• Monitor KPIs and service delivery metrics across regions.
• Implement corrective action plans and drive continuous improvement initiatives.
• Provide performance insights and recommendations to senior leadership.

Program Transformation Leadership

• Oversee regional programs and projects, ensuring alignment with global strategies.
• Support change management initiatives during workplace transitions or redesigns.
• Drive innovation and sustainability within governance frameworks.

Stakeholder Engagement

• Build trusted relationships with clients and internal stakeholders.
• Align governance frameworks with business priorities and client expectations.
• Deliver clear, structured communication to senior executives and partners.

Data Insights

• Leverage analytics to track performance, identify risks, and optimize service delivery.
• Use data driven insights to inform governance decisions and strategic planning.

Risk Compliance

• Ensure adherence to health, safety, and regulatory standards.
• Support business continuity planning and crisis management.
• Mitigate risks through proactive monitoring and compliance frameworks.

Technology Digital Enablement

• Champion digital solutions to boost efficiency and employee experience.
• Recommend smart technologies, automation, and AI tools.
• Enable real-time insights through integrated platforms.

Key Contributions

• Operational Excellence - Ensured consistent workplace services across sites with full compliance.
• Client Satisfaction - Built stakeholder trust by aligning governance with business priorities.
• Innovation Leadership - Deployed smart technologies and digital platforms to boost efficiency.
• Sustainability Impact - Embedded sustainable practices to reduce waste and optimize resources.
• Strategic Alignment - Leveraged data insights to support global workplace strategies.
• Risk Mitigation - Strengthened compliance and crisis management for business continuity.

Location

Bengaluru

Scheduled Weekly Hours: 40

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.