Analytics & Insights Specialist - Growth Lab - Email

Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! Analytics & Insights Specialists are the subject matter experts for everything data related for email marketing campaigns. From understanding the signals available, building and maintaining pipelines for campaign targeting sets to monitoring campaign health and troubleshooting if things go sideways. On top of their technical excellence, they can also confidently talk about the data aspect of our campaigns to internal and external stakeholders.

Responsibilities Position Responsibilities:

• Collaborate with stakeholders in the management of audience signals in building target audiences and leveraging in the end to end campaign execution process
• Create, manage and validate campaign audiences through SQL scripting
• Collaborate with analytics teams during experiment setup conversations, e.g. providing insights into signals used in the respective campaigns, explain system behavior and its impact on experiment setup (filtration rates and filtration reasons), confirm feasibility of implementation on targeting script and system workflow level.
• Responsible for the maintenance and operation of data pipelines; ensuring that the pipelines are running smoothly, identifying and resolving any issues that may arise, and implementing improvements to the pipelines to ensure they are efficient and effective
• Communicate campaign performance results across multiple teams and stakeholders
• Create reporting dashboards and adhoc reports for marketers
• Develop key relationships with stakeholders and possess the communication skills and confidence to deliver technical information to non-technical audiences
• Act as the go-to subject matter expert for data availability for marketing campaigns

Required Skills

• 5 years experience with SQL, data pipeline building and maintenance, creating and modifying SQL statements to create complex segments for audience
• Ability to use code libraries to streamline code readability and efficiency
• Experience working with data visualization tools (Tableau, Looker, Google internal PLX/Data Studio)
• Experience with integrated development environment like XCode, VSC or Eclipse (Google internal: Cider) and version control systems like GitHub (Google internal: google3)

Preferred Qualifications

• Additional languages beyond SQL (e.g. Python) is beneficial, but not required
• Strong collaboration and communication skills, ability to manage stakeholders
• Ability to communicate observations and recommendations in a clear and data driven way
• Demonstrable knowledge of email marketing best practices, dynamic content, testing methodologies, deliverability and automation
• Familiarity using GenAI (generative AI) as an input for data targeting and personalization in email marketing
• Experience designing, running and evaluating email marketing A/B tests

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy. Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter. To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes. Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com.