Analyst

About TresVista

TresVista enables Enterprise Intelligence Orchestration (EIO) by supporting the translation of insight into execution.
We are a global enterprise that delivers advisory-led solutions with technology and managed services. TresVista works with clients to orchestrate their data and drive outcomes across investment, analytics, and operational workflows, bringing together deep domain expertise with AI enabled execution and a structured approach to decision-making.

Role overview:

This role plays a critical part in bridging the gap between the Software team and various business functions across the organization. The individual will collaborate with VPs, Department Heads, and end users to understand business requirements, document current ("as-is") and future-state ("to-be") processes, perform feasibility assessments, and translate business needs into detailed functional specifications for the Software team.

The role involves end-to-end ownership of the requirement lifecycle, including requirement gathering, solution design discussions, effort estimation, testing, user acceptance testing (UAT), deployment support, and post-implementation validation to ensure solutions align with business expectations and requirements.

In addition, the individual will provide functional support for Microsoft Dynamics 365 (D365), including incident and request management, user access and license administration, vendor coordination, stakeholder communication, and support for system enhancements and deployments. The role requires strong collaboration across departments to drive process improvements, ensure effective system adoption, and support the organization's enterprise applications ecosystem.

Key Responsibilities:

Provide functional support for Microsoft Dynamics 365 (D365) applications by analyzing user queries, troubleshooting issues, and coordinating resolutions with internal teams and vendors.

Manage D365 user access, security roles, and license administration, including maintaining allocation records, coordinating approvals, and supporting periodic access and license reviews.

Liaise with implementation and support vendors for incident management, service requests, product enhancements, effort estimation, renewals, and ongoing support activities.

Act as a bridge between the Software team and business functions for requirement gathering, solution discussions, UAT, deployment, and post-implementation support.

Coordinate D365 testing, user acceptance testing (UAT), deployment validation, and preparation of user guides, knowledge articles, and support documentation.

Engage with stakeholders across departments to understand business requirements, gather feedback, communicate project updates, and ensure alignment on deliverables.

Ensure business processes, system configurations, and change requests are properly documented, approved, version-controlled, and maintained.

Monitor project deliverables to ensure timely delivery, high quality, and alignment with business requirements and expected outcomes.

Evaluate change requests by assessing business impact, feasibility, effort, and potential operational benefits, and provide recommendations to stakeholders.

Maintain expertise in enterprise applications such as ERP, HRMS, CRM, and Project Management systems, with a strong understanding of business process integration.

Work closely with the user community to identify improvement opportunities, drive process optimization, and enhance overall system adoption and effectiveness.

Prerequisites:

Strong experience in requirement gathering, FRD, BRD, SRS, and testing

Ability to sell the idea to the higher management

Strong experience in Project Management

Any project management certification (PMI PMP, PMI-ACP, etc.) will be a plus

Understanding of database and SQL with Python

Proficient in writing detailed Functional Requirement Document, Business Requirement Document and Data Flow

Diagrams for various business processes

Great team player and excellent in communication

Must have cross-functional knowledge in operations of financial services organization

Experience 1-2 years of experience in a similar role
Education
Any Graduate Compensation

The compensation structure will be as per industry standards