Analyst

Role & responsibilities

Analyst Smart Fees (Fees & Expense Management)

Job Overview

The Analyst will join the Smart Fees (Fees & Expense Management) department and be responsible for the analysis, reconciliation, validation, and management of fees related to Brokerage, Clearing, Exchange, Regulatory, and other Market Infrastructure services in accordance with client Service Level Agreements (SLAs).

The role requires a strong understanding of Investment Banking products, fee structures, invoice processing, reconciliations, and exception management. The successful candidate will be expected to perform detailed investigations, manage operational activities with a high degree of accuracy, and work collaboratively with internal and external stakeholders to resolve issues and support client deliverables.

In addition to operational responsibilities, the candidate should demonstrate a strong interest in technology, data analytics, automation, and Artificial Intelligence. We are looking for an intellectually curious individual who enjoys working with data, identifying process improvement opportunities, and leveraging modern tools to improve efficiency and enhance business outcomes.

The ideal candidate will combine strong analytical skills with a proactive mindset and a willingness to learn emerging technologies while developing expertise across Investment Banking products and operational processes.

Key Responsibilities

Operations & Reconciliations

Reconcile fees related to OTC and Listed Derivatives products including CDS, IRS, FX, Equities, Bonds, Futures, and Options.

Perform detailed analysis and validation of brokerage, clearing, exchange, regulatory, and market infrastructure fee calculations.

Investigate and resolve operational exceptions, reconciliation breaks, and invoice discrepancies.

Review, validate, and process invoices while maintaining a high level of accuracy and control.

Ensure client SLAs and internal control requirements are consistently met.

Support month-end activities, reconciliations, reporting, and client deliverables.

Escalate issues appropriately and contribute towards timely resolution.

Data Analysis & Business Insights

Analyze operational and financial data to identify trends, anomalies, and potential improvement opportunities.

Support the preparation of management reporting, dashboards, and operational metrics.

Perform detailed investigations into data variances and provide supporting analysis.

Assist in generating meaningful insights that improve operational efficiency and decision-making.

Develop strong data interpretation and problem-solving capabilities.

Process Improvement & Automation

Identify opportunities to reduce manual effort and improve operational efficiency.

Support automation and process improvement initiatives across the department.

Participate in testing, validation, and implementation of process enhancements.

Assist in documenting procedures, controls, and operational best practices.

Contribute ideas that improve productivity, scalability, and operational effectiveness.

Develop an understanding of automation technologies and assist with implementation activities where appropriate.

Technology & AI Innovation

Explore and utilize AI, automation, and productivity tools to improve individual and team performance.

Support the adoption of Generative AI solutions for research, analysis, documentation, and operational activities.

Assist in the creation of dashboards, reports, and analytical solutions that support business objectives.

Maintain awareness of emerging technologies and identify practical use cases within operations.

Collaborate with Business Analysts, Development, QA, and Project teams on technology-driven initiatives.

Client & Stakeholder Support

Support interactions with clients, brokers, exchanges, clearing firms, custodians, and internal stakeholders.

Investigate and respond to operational and invoicing-related queries.

Build effective working relationships across teams.

Participate in stakeholder meetings and provide operational updates where required.

Preferred candidate profile

Participate in stakeholder meetings and provide operational updates where required.

Essential Skills & Experience

2-3 years of experience within Investment Banking Operations, Brokerage Operations, Fees & Expense Management, Reconciliations, Financial Services Operations, or related functions.

Basic to intermediate understanding of OTC and Listed Derivatives products and trade lifecycle concepts.

Strong analytical, investigative, and problem-solving skills.

Ability to work with large datasets and perform detailed analysis.

Advanced Excel skills and strong attention to detail.

Excellent communication and stakeholder management skills.

Ability to manage multiple priorities in a fast-paced environment.

Demonstrated curiosity and interest in AI, automation, data analytics, and emerging technologies.

Proactive mindset with a willingness to learn, challenge existing processes, and identify opportunities for improvement.

Ability to independently investigate issues and recommend practical solutions.

Strong ownership and accountability for assigned deliverables.

Preferred / Desirable Skills

Exposure to Investment Banking products including FX, FX Options, Interest Rate Derivatives, Credit Derivatives, Futures, and Options.

Experience using AI tools such as Microsoft Copilot, ChatGPT or similar productivity platforms.

Exposure to Tableau, Power BI, SQL, Python, Power Automate, VBA, or similar technologies.

Participation in automation, process improvement, or transformation initiatives.

Understanding of data analytics and business intelligence concepts.

Ideal Candidate Profile

The ideal candidate is a bright, analytical, and technology-minded professional who is eager to build expertise in Investment Banking Operations while learning how AI, automation, and data analytics can transform business processes.

They enjoy working with data, investigating complex issues, and identifying opportunities for improvement. They are naturally curious, proactive, and willing to challenge traditional ways of working, while continuously developing both their operational and technical capabilities.