MUMBAI · FULLTIME
Analyst
eClerx
Mumbai · onsite · Posted 30d ago
Sourced from
Undisclosed0–4 yrsfulltimeMumbai
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.3s
- Found the form on Naukri · 10 questions to answer1.6s
- Decided the answers for all of them2.6s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
Roles and responsibilities:
- Quote Creation:
- Configure and price complex IT solutions, including servers, storage, networking, and software.
- Ensure accurate and timely quote generation.
- Adhere to pricing guidelines and discount policies.
- Orders and Billing Management:
- Execute order creation and cancellation, including billing and entitlement adjustments
- Re-quote to align with updated product catalog and pricing
- Perform re-quoting activities aligned with updated product catalog and pricing
- Ensure accurate generation of invoice and support final invoice closure along with collections
- Validate bill plans and ensure invoice accuracy and completeness
- Track and reconcile billing via Master Tracker
- Technical Expertise:
- Stay up-to-date with Dells product portfolio and technical specifications.
- Understand customer requirements and recommend appropriate solutions.
- Process Improvement:
- Identify opportunities to streamline the quote creation process.
- Implement process improvements (if any) to enhance efficiency and accuracy.
- Eye to detail and ensure process steps are followed to the T
Technical and Functional Skills
- Any Bachelors degree
- Basic understanding of IT hardware and software solutions.
- Intermediate knowledge of MS Office/Internet.
- Excellent attention to detail and accuracy.
- Decent analytical and problem-solving skills.
- Effective communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Quote creationsoftware solutionsIT HardwareBilling ManagementProcess ImprovementProduct CatalogComputer NetworksIt SolutionsCommunication SkillsCommunication And Interpersonal Skills
Section · Company
About eClerx
eClerx
IT Services & Consulting
12.2k+
employees
2000
26 years old
Mumbai, Maharashtra
India
About
A Process Management Firm specializing in analytics, data-driven insights, and smart automation serving financial services, telco, retail, fashion, media & entertainment, manufacturing, and tech.
Industries
IT Services & Consulting
Employee ratings
6,313 reviews
3.1/ 5
Culture
2.9
Career growth
2.4
Work-life
3.0
Employees rate it well for
Salary1111Senior Management730Work Culture620Work Life Balance595Work Environment521
Find them on