Analyst

Company: People Impact

LinkedIn: Visit LinkedIn

Business Type: Startup

Company Type: Product & Service

Business Model: B2B

Funding Stage: Pre-seed

Industry: Information Technology

Salary Range: ₹ 16-20 Lacs PA

Job Description We are seeking an

Analyst – Flex Scheduling to configure, support, and enhance Production Scheduling and HR systems. The role will primarily focus on

plant shift scheduling, Time & Attendance, HR processes, integrations, and production support . The ideal candidate will have strong functional expertise in scheduling applications, excellent problem-solving and analytical skills, and the ability to translate business requirements into effective technology solutions.

Key Responsibilities

• Support global HR systems, processes, data, and technology initiatives, with a primary focus on plant shift scheduling.
• Perform day-to-day operational support and ensure system health, stability, and sustainability.
• Configure, troubleshoot, and support scheduling solutions, integrations, and related HR applications.
• Partner with business stakeholders to gather requirements and translate them into functional and technical specifications.
• Analyze business pain points, identify process improvements, and recommend technology solutions.
• Support projects through discovery, planning, configuration, implementation, testing, deployment, and stabilization.
• Develop test scenarios/scripts, execute testing, support UAT, and ensure solution quality.
• Analyze data, processes, and system configurations to identify issues and improvement opportunities.
• Work with internal teams, contractors, and third-party vendors to deliver system enhancements and resolve issues.
• Create and maintain technical and process documentation.
• Communicate system and process changes effectively to users with varying levels of technical expertise.
• Stay informed about emerging HR technology and scheduling solutions and recommend opportunities for improvement.

Required Skills & Experience

• Bachelor’s degree in CIS, MIS, Computer Science, Information Technology, or a related field preferred.
• 3+ years of experience supporting or delivering complex IT solutions; 5+ years preferred.
• Hands-on experience configuring and supporting Time & Attendance and Workforce Scheduling applications.
• Experience with scheduling platforms such as Indeavor, Infor WFM, Infor APS, Shiftboard, or similar solutions.
• Strong understanding of integrations between Time & Attendance, Workforce Management, Scheduling, and HR systems.
• Experience gathering business requirements and translating them into functional/technical specifications.
• Strong analytical, troubleshooting, configuration, and problem-solving capabilities.
• Experience in production support, system stabilization, and continuous improvement.
• Ability to work independently and collaboratively across business, IT, and vendor teams.
• Strong communication skills with the ability to work effectively in ambiguous and changing environments.
• Ability to manage multiple priorities and demonstrate proactive, critical thinking.

Preferred Skills

• Infor WFM experience.
• Indeavor application experience or similar workforce scheduling platforms.
• Experience with Time & Attendance, Workforce Management, and Shift Scheduling solutions.
• Experience with Reporting & Analytics, including report development, data analysis, and operational dashboards.
• Experience working with HR system integrations and third-party vendors.

Key Skills Indeavor | Infor WFM | Infor APS | Shiftboard | Workforce Scheduling | Time & Attendance | HR Systems | Integrations | Configuration | Production Support | Business Requirements | Testing & UAT | Reporting & Analytics