Analyst, Vendor Performance

About the Team

Vendor Performance ensures the best experience for Lowe’s customers by delivering the right home improvement products, with the best service and value, across every channel and community we serve.

Job Summary:

The Vendor Performance Analyst role focuses on driving medium-to-long-term improvements within Vendor Performance. Functions of the role include generating vendor data analysis, driving Supplier On-time and Fill Rate performance, processing monthly vendor scorecards and chargebacks, managing vendor inquiries, and building relationships with vendors and other key cross-functional stakeholders within Lowe’s.

The successful candidate will be an individual who can identify and support strategic improvement initiatives for vendor compliance performance while being able to dive deep into areas of opportunity and develop solutions and processes towards improvements.

Roles & Responsibilities:

Core Responsibilities:

• Execute the vendor chargeback process and manage vendor inquiries regarding the same.

• Proactively analyze vendor data and identify and address issues

• Liaise between Supply Chain, Operations, Accounting, and Merchandising teams to resolve vendor issues quickly

• Partners with Merchandising, Supply Chain Planning and Replenishment to improve vendor performance and provide teams with data and metrics to ensure vendor performance is considered in business decisions (i.e. Product Line Reviews)

• Prepares management level reports and handles a category to improve OTIF performance.

• Support (Sr.) Analyst with data & reporting

• Assist with developing process improvement recommendations and help to manage end-to-end implementation.

• Assist with vendor management training materials and facilitate sessions as needed.

• Coordinate, minute, and document monthly vendor performance feedback.

Years of Experience:

• 2 to 4 years relevant experience in retail merchandising, inventory planning, vendor performance management or assortment planning.

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

• Bachelor's degree BBA, B Com, Operations Research or Related Field

Skill Set Required

Primary Skills (must have)

Key Skills: Vendor Performance, vendor chargeback process, data analysis (Excel), Excellent Communications and Retail understanding

• Experience with data analysis and providing insights about the data.

• Experience working with Excel and other data/reporting tools.

• Excellent writing and communication skills, including the ability to develop analytical documents for presentation to management.

• Excellent problem-solving and time-management skills

Secondary Skills (desired)

• Experience in Data mining and visualization tool such as Power BI, SQL, MS Access, VBA

• Advance Excel