ANALYST - SAP

Location: SMILES 3, Bengaluru

Years of Experience: 3-5 Years

Job Summary: We are seeking an experienced SAP BRIM Convergent Mediation Consultant to support the ingestion, transformation, validation, and mediation of high-volume usage data into downstream charging and billing platforms. The ideal candidate will design and develop workflows using mediation agents, process high-volume usage data from multiple sources, implement transformation logic, optimize performance, and troubleshoot data processing issues.

Responsibilities:

• Design, configure, and support SAP Convergent Mediation workflows for usage data collection, validation, enrichment, normalization, aggregation, and routing.
• Build and maintain mediation agents, workflows, processing logic, file/event handling, and error-management processes.
• Ingest usage records from multiple source systems and transform them into formats required by SAP Convergent Charging (CC), Convergent Invoicing (CI), or other downstream billing/rating platforms.
• Implement mediation rules for duplicate detection, filtering, rejection handling, error correction, rerouting, and reprocessing.
• Support high-volume usage-event processing, including batch and near-real-time mediation scenarios.
• Analyze failed usage records, rejected files, mapping errors, missing attributes, duplicate records, and downstream handoff issues.
• Optimize mediation workflows for throughput, scalability, reliability, and recoverability.
• Collaborate with source-system, integration, SAP CC, SAP CI, FI-CA, and data teams to validate end-to-end usage-to-cash flows.
• Prepare technical/functional documentation, workflow diagrams, mapping specifications, test scenarios, runbooks, and knowledge transfer materials.
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), performance validation, cutover, operational readiness, and hypercare for mediation processes.

Mandatory Skills:

• Proven experience with SAP Convergent Mediation (CM) and related SAP modules (CC, CI, FI-CA).
• Strong understanding of high-volume data processing and mediation workflows.
• Experience in designing and implementing mediation rules and error handling processes.
• Ability to analyze and troubleshoot data processing issues effectively.

Preferred Skills:

• Familiarity with SAP tools and technologies related to billing and rating.
• Experience with data transformation and integration tools.
• Knowledge of performance optimization techniques in data processing.
• Strong communication skills and ability to work collaboratively in a team environment.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of relevant experience in SAP BRIM and Convergent Mediation.
• Certifications in SAP modules (CC, CI) are a plus.