Analyst Sales Operations

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Primary Responsibilities

Manage multiple concurrent projects and initiate, drive projects to completion with minimal guidance

Assist the sales operations manager in understanding process bottlenecks and inconsistencies to implement data enrichment processes to improve sales team s performance

Engage and work with aligned operations teams and lines of business to more effectively achieve data needs and analysis results

Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams

Optimize sales and operational efficiency through innovative thinking, process improvement and system enhancements and best practice sharing

Augment data quality assurance processes by putting in place required QA activities to manage sanity, correctness, quality of data to ensure trust among end consumers/stakeholders and accurate payouts to reps

Apply data cleansing techniques to improve the quality and accuracy of contacts and accounts databases and develop processes and methods for acquiring net new names to our database.

4-7 years of work experience

Bachelor s Degree (MBA preferred)

Project Management experience in handling complex projects with multiple stakeholders

Experience of having worked in sales operations

Expert in Microsoft Excel (creation of multi-variable models; fuzzy logic matching, use of v-lookups, h-lookups, sum-if, pivots, etc.) and PowerPoint (linking PPT to excel, embedded charts, etc.)

Expert in creating Excel VBA Macros and automate many excel based reports

Experience using tools platforms such as SFDC, Power BI, Tableau

Working knowledge of MS Access SQL

Highly organized, and pays attention to details

Ability to work under minimal supervision, a strong team player

Strong Analytical skills

Strong project management skills

Ability to work under tight schedules have flexibility to work under different time zone at times