Analyst - Quality Assurance - IN

Job Description The Analyst will be performing Quality Assurance review on eDiscovery data processes.

Responsibilities

• Responsible for applying and monitoring quality controls across eDiscovery Operations
• Document, track and report on quality of work performed by Operational teams
• Ensure that standardised procedures and workflows are followed for all activities
• Validate and deliver quality results from multi-cultural and different time zones teams
• Proactive communication of any potential risk points
• Manage timely completion of multiple requests including adjusting and reprioritising work requests according to changing circumstances and needs
• Report and analyze quality trends Assists in the development of systematic approaches for assuring high quality services

Qualifications

• B.E./B. Tech./MCA 0-1 Years in E Discovery tools (Relativity)
• Previous experience in a Quality Assurance role
• Thorough understanding of Microsoft Windows and the Microsoft Office Suite of products
• Excellent verbal and written communication skills; Excellent analytical and organizational skills
• Strong interpersonal and communication skills
• Ability to multi-task and work multiple projects in a fast paced & dynamic company environment
• Accountability, ownership and commitment to quality
• An independent worker who will take the initiative to ensure goals are met.
• 24/7 company with rotational shifts
• Time management skills/Proven ability to meet deadlines.

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