PUNE · FULLTIME
Analyst-Optimisation
Sakon
Pune · hybrid · Posted 70d ago
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Role Overview/Your Impact Any graduate with minimum of 1-2 years of experience including:
1. International voice, chat, and email support.
2. Handling customer queries and first-level resolution.
3. Working on ticketing tools/CRM systems.
4. Documentation on processes or process transition
5. Coordinating with teams to ensure SLA compliance.
6. Telecom domain experience will be an added advantage although not necessary.
Sourced from naukri
Section · 02
Skills
Section · Company
About Sakon
Sakon
Software Product
756
employees
2003
23 years old
Concord, Massachusetts
United States (USA)
₹6.3L PA avg
Avg at Sakon
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1.9
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