Analyst-Invoicing

Roles and responsibilities

Analyst/ AR Billing Clerk charges and invoices customers for services rendered. The Billing Clerk applies applicable discounts, special rates, or credit terms; and ensures all invoices are correct before sending them to customers or insurance providers. The role monitors E-billing progress, including status reporting, while participating in billing operationsclient implementations, deductions, and system maintenance, and ensures that functions are run efficiently.

• Compile and bill attorney hours per contract specifications
• Issues debit and credit memos and statements to customers monthly, cancels or void invoices, and responds to customer concerns relating to billing
• Responding to client requests or transferring to the necessary department
• Follows up on delinquent payments and resubmit billing as needed
• Tracks status of billed invoices
• Revise and resubmits short-paid and rejected invoices
• Reviews time entries on pre-bills and requests revisions of insufficient entries
• Determines expenses and fess that were short-paid or rejected that cannot be recovered
• Gathers and organizes supporting documentation for expense charges
• Updates and maintains customer contact information master files
• Works closely with all accounting departments & Project Managers
• Maintains and updated master file with special billing instructions for each customer
• Assists in providing audit materials when requested
• Follow up with client to collect the payments if not received on time
• Ensure timely collection of payments and if required follow the escalation matrix

Desired candidate profile

• Bachelors degree in accounting or finance
• 1-2 years experience working in an AR specialist role
• Good written and verbal communication skills
• Good research/analysis skills, and knowledge of contract to cash cycle
• Moderate level of excel knowledge, able to create dashboards and reports using excel. Proficient in Microsoft Office; including Word, Excel & Outlook

Personal Attributes:

• Perform day to day tasks based on the standard processes
• Administrative skills general administrative and clerical work
• Organization skills able to prioritize and execute many assignments in quick and efficient manner
• Strong customer service skills
• Works efficiently in a fast-paced environment
• Problem-solving skills
• Shift: Rotational
• High awareness and understanding of confidential information.

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