Analyst II Software Engineering

Job Description: Should be Science/ Commerce Graduate, preferably Graduate in Engineering / MCA/ BCA/ BSC in Computer Science & Engineering equivalent qualification with minimum 1 year of in-scope solutions experience in the field of Banking IT domain / support of related solutions. Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India.

• Knowledge of Finacle CBS Version 10.x Menu/ Options, Business Logic of banks, handling calls, managing EOD/ BOD operations of bank

Mandatory Certifications- (minimum one) • Finacle Advanced Functional certification or • SDLC Certification if any

• Supporting for Finacle 10.x Application environment in following modules o Frontend service monitoring o Alternate Delivery Channels § NEFT/RTGS Process § SWIFT § Clearing § Utility Payments § Financial Inclusion Related § Mobile Banking § UPI Payments. o Product Fatal error analysis. o Review the Application logs o Finacle CIF related issue analysis. • Logging call with Service Providers internal or external and follow-up to closure • Track and escalate the call to DL / Service Providers, if the problem requires their assistance to resolve the call. • Primary Testing for the fixes received from vendor in T&D. • Help bank in UAT for the fixes received from OEM support   • Experience in handling of additional requirements in CRM module. • Experience in FI and Connect 24. • Knowledge in JBOSS support  

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