Analyst II, IT Operations

Thank you for considering a career at Ensemble Health Partners India!

Ensemble Health Partners - The single solution for a frictionless revenue cycle with the purpose of redefining the possible in healthcare by empowering people to be the difference. Our India Office is an extension of Ensemble’s team and culture designed to augment and enhance our talent and skill base in Revenue Cycle Management in addition to our long-standing presence in technology. Leveraging our platform of services, technology, business intelligence and analytics, our teams are creating and maintaining innovative products and systems to help our revenue cycle operators achieve the most efficient, ideal outcomes for our clients. Our teams are certified in revenue cycle best practices and are supporting end-to-end RCM operations. We are at the forefront of innovation using cutting-edge technology to drive meaningful impact in the Revenue Cycle Management landscape. As a leading player in the industry, we offer an environment that fosters growth, creativity, and collaboration, where your expertise will be valued, and your contributions will make a difference.

The Opportunity:

Job Title: Senior IT Ops Analyst

Experience: 4+ Years

Job Location: Remote

Timing: Rotational Shift

Position Summary:

The IT Ops Analyst will be responsible for day-to-day monitoring of cloud / on-prem resources, incident management including escalation. They will also be responsible for routine operations of Azure Virtual Desktop. The analyst should have good knowledge of networking, Identity & Access management, and Update management (Patching), Automation & Scripting

Key Responsibilities:

IT Ops Infra Analyst will be responsible for :

• Collaboration with cross-functional teams to implement and support the Azure resources ensuring best practices for scalability, availability, and security.
• Provisioning, monitoring & maintaining the Azure Virtual Desktop services.
• Troubleshoot, resolve & escalate (if required) any incidents related to Azure services, network connectivity, and resource utilization pro-actively.
• Ensure compliance with security standards and policies
• Conduct regular security assessments and Implement patches & vulnerability mitigation
• Optimize Azure resource usage to minimize costs while maintaining performance
• Maintain detailed documentation of Azure infrastructure configurations, processes, and procedures
• Provide telephony support to the US based users as and when required.
• Provide training and guidance to other team members on Azure best practices.
• Required Skills:
• Good Knowledge of Azure Cloud Environment
• AZ-900 and AZ-140 Certified
• In-depth Knowledge of Resource Monitoring, escalation & Incident Management
• Good Knowledge of Azure Virtual Desktop
• Scripting Languages: Strong skills in scripting languages like KQL, PowerShell
• 
  

Why Choose Ensemble India?

People First, Last + Always

We believe in putting people at the heart of everything. Our culture is rooted in collaboration, growth and innovation—where your contributions are valued, your voice is heard and your potential is nurtured.

A Place to Thrive

Whether you're just starting out or looking to grow your career, Ensemble India is a place where you can do your best work and be your best self. We offer structured career paths, paid professional certifications, tuition reimbursement and mentorship opportunities to help you advance.

Comprehensive Total Rewards

We support the physical, emotional and financial well-being of you and your family. Our Total Rewards package include:

• Healthcare coverage for associates and their immediate families including parents

• Paid time off plans

• Retirement benefits

• Recognition and wellness programs

• Market competitive pay rates

Inclusive Culture

Our organization is deeply committed to fostering a positive environment and culture where we celebrate and reward merit and contribution and where every associate feels valued, included, and empowered to succeed.

Purpose-Driven Impact

We proudly partner with local communities through philanthropic initiatives—from school supply drives to health awareness campaigns—because giving back is part of who we are.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.