Analyst I

Responsibilities

• Responsible for ensuring timely and accurate processing of transactions within established guidelines.
• Ensures day to day deliverables are met. Checklists are to be prepared and submitted to the next level on a daily basis.
• Handles resolution of issue highlights issues to the supervisors/experts
• Tracks trends within the daily deliverables (SLA/KRA) and work along with supervisor to enhance their processes / procedures knowledge.
• Responsible for identifying and resolving problems within established guidelines
• Expected to use some initiative but refer more complex problems to supervisors/experts
• Works effectively as a team member but also independently
• Working towards becoming proficient in all areas of the job
• Running and creating formal reports. Creating and executing function specific reports.
• Follows the incident/regulatory breach (operational risks) arising from processes reporting procedure with rigor

Knowledge

• Good oral and written communication skills are required
• Basic Functional / Industry Knowledge is preferred
• Analytical and problem-solving skills are required
• Working knowledge on MS-Excel

Experience

• A College or University degree /or 0-6 months of relevant work experience

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