Analyst I- OTC

Job Title

• IND Analyst I- Order to Cash ARL- 8.1

Solution Line

• Aon Business Services

Position Type

• Full Time

Work Location

• Noida, Uttar Pradesh

Working Style

• In Office

Cab Facility

• Yes

Shift Time

• 12:30 PM To 9:30 PM

People Manager Role

• No

Required Education and Certifications Critical for the Role

• Graduate in commerce or post-graduate (full-time) from an accredited university

Required Years of Experience

• 1-3 years of previous Order to Cash experience from international organizations

General Description of the Role

• Provide quality service within agreed timelines in handling Project, Contract, and Invoicing-related requests.
• Ensure a high level of Aon satisfaction in Contract to Invoicing lifecycle processes.

Job Responsibilities

Operational Responsibilities

• Able to set up Projects, Contracts, and perform Invoice processing requests received from Project managers.
• Set up projects and contracts, calculate volume upload requirements, troubleshoot revenue and invoicing issues / prepaid reconciliation.
• Work closely with Aon Project Managers on their requests for any open clarifications or queries to ensure timely completion of tasks.
• Assist Project managers and Project administrators in the preparation and analysis of monthly financial reports (like Time, Revenue, andbilling reports) for Aon management.
• Ensure completion of straight-line revenue items.
• Recognizing revenue as per SOX guidelines and reporting.
• Troubleshoot AR-related issues, manage resource scheduling and time administration, support month-end revenue/accrual and research/month-end misses / Shell contracts / missed revenue, and track expired contracts.
• Maintain accurate records to support the audit trail for assigned requests.
• Provide required information to support both internal and external auditors.
• Identify areas for improvement of processes to increase efficiencies.
• Assist and support the implementation of new systems and processes as directed.
• Ensure an effective backup plan is in place.
• Proactively escalate issues to the supervisor/manager that require intervention/clarification from senior leadership.
• Ensure all transaction processing is prompt as per CTP/CTQ and SLA.
• Ensure all the supporting documents are available to support the Audit.

Financial Responsibilities

• Identify areas of cost reduction by Process Improvements [Work and Nonwork related].
• Assess risks/costs associated with process delays and timely escalate the same to the leadership team.

People Responsibilities

• Participate in Team Initiatives/events.
• Share ideas and seek clarification.
• Support center-sponsored Team Activities.
• Share best practices - leverage the knowledge across teams.
• Create good relations with internal and external customers.
• Work on the development of the people on the team.

Other Responsibilities

• Ensure team members maintain high morale.
• Lead process improvement initiatives.
• Provide Internal & External Audit Support

Skills/Competencies Required

• Attention to detail and inquisitive mindset.
• Ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately while working in a fast-paced and vibrant environment.
• Excel expertise and preferable knowledge of reporting tools like Power BI, Tableau.
• Understanding of Order to Cash Cycle and basic accounting skills with work experience would be an advantage.
• Ability to organize and analyze large volumes of data, and perform data reconciliations of revenue and billings.
• Ability to work independently, with minimal supervision, under tight deadlines.
• Ability to organize financial data and present clear and concise analysis to senior executives to enable invoicing decisions.
• Ability to effectively interact with both internal and external contacts in person, by e-mail, and by phone.