Analyst, Decision Engine (Portfolio Strategy)

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.

We are seeking a detail-oriented and curious Analyst to support the optimization and further integration of our decision engine into our process flows. This role is vital to our mission, directly assisting in the assessment of risk and the streamlining of the offer drafting process.

Reporting to the Manager of Portfolio Strategy, you will work closely with the Pricing, Risk, and Engineering teams to implement new workflows and ensure our decisioning capabilities are accurate and efficient.

KEY RESPONSIBILITIES

DECISION ENGINE IMPLEMENTATION & TESTING

• Configuration Support: Own the implementation of new process flows, rule changes, and logic updates within the third-party decision engine (e.g., Taktile).

• QA & Testing: Execute testing for new decisioning parameters and A/B tests to ensure accuracy before full deployment.

• Backtesting: running historical what-if simulations using historical observations in the decision engine.

• Data Integrity: Validate data flows between third-party vendors and internal core applications, ensuring stability and accuracy.

CROSS FUNCTIONAL COLLABORATION

• Requirements Gathering: Collaborate with business stakeholders (Pricing, Risk, etc.) to document requirements for process improvements.

• Process Documentation: Help maintain documentation for business processes related to decision logic, A/B testing specifications, etc..

• Technology Liaison: Work closely with the technology and engineering teams to ensure that decision engine process flows are compatible with the Company’s core apps.

 

QUALIFICATIONS

• Experience in an analytical and product support function, preferably in FinTech, lending, or a high-growth financial services environment.

• Direct experience working with and optimizing a decision engine (e.g. Taktile, FICO Blaze, Provenir, Lendflow, GDS Link or similar complex rules/scoring engines) is required.

• Strong proficiency in SQL, Python and Excel is required

• Familiarity with lending lifecycles (MCA, SMB, or Credit) or logic/rules engines is preferred but not required.

• A proven ability to troubleshoot complex data issues and a willingness to learn technical systems.

• Coachable, detail-oriented, and ready to engage in a high-growth environment.

• Bachelor’s degree in Business, Finance, Computer Science, or a related quantitative field.

Annual Targeted Salary: $90,000 – $115,000 CAD

Annual Target Bonus: 10%

At Forward Financing, we're committed to fair and transparent compensation. We believe in providing a compensation package that recognizes your skills, experience, and the unique value you bring to our team. We take a market-based approach to pay, regularly reviewing benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance-driven culture.

Final offers are determined by a variety of factors, including the candidate's qualifications, relevant experience, specific skills, and internal equity. This approach ensures that our compensation is competitive and equitable. Your recruiter will provide specific details on the expected base and variable earnings as it pertains to this specific role. This position is to fill an existing vacancy.

 

TOTAL REWARDS:

Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, a flexible time-off policy, paid parental leave, RRSP match, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. To help facilitate in-person collaboration, employees are welcome to work from one of our premiere office locations.

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together!

 

OUR CORE VALUES:

• Drive the Mission: We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”

• Keep It Real: We value direct communication, candid feedback, and authenticity. We are an open book.

• Act With Kindness: We create an environment where caring is cool and helping is the norm. We do the right thing.

• Shoot for Extraordinary: We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us:

Forward Financing is a fintech company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver approvals within hours and funds that same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most.

Since 2012, Forward has expanded access to capital by providing over $4.8 billion in funding to more than 92,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on Trustpilot.com http://Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive.

 

EQUAL OPPORTUNITY EMPLOYMENT INFORMATION

It is the policy of Forward Financing to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. We welcome and encourage applications from people with disabilities. Please let us know should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, we use AI tools to assist with candidate screening and assessment.