Analyst-Data Analytics

Job Description

American Express Global Commercial Services (GCS) is a global leader in the commercial payments solutions space and continues to be an exciting and fast-growing business dedicated exclusively to the success of businesses globally. GCS provides a range of Corporate Payments Solutions and other expense management tools to help small, mid, and large size companies around the world manage all facets of their business spending.

How will you make an impact in this role

The Analyst will be a consultative analytics partner to sales, account development, functional and business leaders. The role combines performance intelligence with deeper B2B and accounts-payable analytics, translating complex data into clear recommendations, forward-looking actions and scalable solutions.

Responsibilities

• Deliver timely, accurate and comprehensive performance reporting and insights that enable leaders and teams to evaluate performance and take data backed decisions.
• Create and advance data-driven strategies using aggregated accounts-payable analytics to help GCS field teams and leadership grow Goods & Services spend.
• Develop and deploy analytical solutions by synthesizing large, complex and multi-source datasets; identify trends, predictions, triggers and opportunities.
• Use SQL, Hive, Python, & Tableau to extract, transform, analyze and visualize data, and communicate clear, compelling data stories.
• Partner with functional leaders, Strategic Business Partners, sales and account development teams to understand business goals, customer needs and operational challenges.
• Deep understanding of Risk & Compliance frameworks, enabling proactive risk identification and the execution of mitigation strategies that uplift process controls and operational effectiveness.
  
  

Qualifications

Minimum Qualifications

• Bachelor's degree in Engineering, Analytics, Finance, Commerce, Statistics, Business or a related quantitative field.
• 4-6 years of relevant experience in data analytics, performance reporting, visualization and data storytelling.
• Hands-on experience with SQL, Hive and Python, including work with complex, large and multi-source datasets.
• Strong stakeholder management, problem solving, prioritization and communication skills.
• Ability to translate business questions into analytical approaches and decision-ready recommendations.
  
  

Preferred Qualifications

• Master's or postgraduate degree in a relevant quantitative or management discipline.
• Experience with Tableau, Lumi, Python, SQL and advanced Microsoft Office tools.
• Knowledge of B2B ecosystems and payments; exposure to procurement and accounts payable or receivable data.
• Experience in dashboard creation, reporting automation, predictive analytics, advanced statistics, machine learning, LUMI or Gen AI.
• Understanding of sales processes and Risk and Compliance frameworks.
  
  

Shift Timings: 1:30 PM to 9:30 PM IST

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.