Analista de TI Sênior

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior IT Analyst based in Brazil.

We are seeking a Senior IT Analyst to provide technical support, troubleshoot complex issues, and ensure the reliability of business systems and applications. The role combines user support, software maintenance, system improvements, and development activities using ADVPL. You will work closely with different teams to identify solutions, optimize processes, and enhance the overall technology experience. This position offers the opportunity to contribute to critical systems involving ERP platforms, databases, infrastructure, and business operations. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to improving IT environments. You will operate in a collaborative and hands-on environment, supporting continuous improvements and system evolution.

Accountabilities:: The Senior IT Analyst will be responsible for ensuring the stability, performance, and continuous improvement of technology solutions while providing efficient support to users and business areas.

Provide technical support to users through phone, email, chat, and support tickets.

Identify, analyze, and resolve technical issues involving systems, applications, databases, hardware, and software.

Develop and maintain solutions using ADVPL programming language.

Support and manage demands related to Fiscal and Accounting modules.

Perform system adjustments, optimizations, and improvements to ensure performance and user satisfaction.

Execute corrective and preventive maintenance activities for software and hardware environments.

Implement new functionalities, fixes, and system updates according to business needs.

Manage and resolve requests submitted through the support portal.

Perform adjustments and enhancements in developed systems.

Contribute to maintaining efficient IT operations and improving internal processes.

Requirements:

The ideal candidate should have solid experience in IT support, ERP environments, and software development, with strong analytical skills and the ability to manage technical challenges effectively.

Bachelor’s degree completed in Information Technology, Computer Science, or related areas.

Previous experience working as an IT Analyst or in a similar technical role.

Strong knowledge of Protheus infrastructure.

Experience with ADVPL programming language.

Knowledge of Accounting and Fiscal modules within ERP environments.

Experience troubleshooting systems, applications, databases, hardware, and software.

Ability to analyze problems, identify root causes, and implement effective solutions.

Strong communication skills and a customer-oriented mindset.

Ability to work independently while collaborating with different teams.

Availability to work 100% on-site in Jardim Armênia, Mogi das Cruzes/SP.

Benefits:

On-site work environment with direct collaboration across teams.

Opportunity to work with ERP systems, development, and technology improvement projects.

Professional growth opportunities within an IT-focused environment.

Participation in initiatives focused on system optimization and operational efficiency.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1