AML/KYC Specialist

Ready to shape the future of work?

At Genpact, we dont just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting the applications for the role of CNI Creator- Sr Associate/Business Analyst/Assistant Manager/Manager

In this role, the shortlisted candidate will be responsible for performing comprehensive Know Your Customer (KYC) reviews on non-Individual customers, ensuring compliance with Australian AML/CTF regulatory requirements and internal bank policies. The role supports the bank’s obligation to identify, assess, and monitor complex non-individual customers.

Responsibilities

As part of the FCRM Operations team, you will be responsible for:

Conduct periodic KYC reviews for Complex non-individual customers - companies, associations and complex partnerships

Performing Due Diligence in accordance with the global standards and internal policies

Deliver accurate know your customer (KYC) and customer due diligence (CDD) files to ensure comprehensive client verification.

Proven ability to meet KPIs, SLAs and quality standards, delivering audit ready and compliant KYC files

Detail oriented analytical mindset with strong numerical problem solving and time management skills

High professionalism in handling confidential information with a strong controls and quality focused approach

Analyse ownership and control structures, including offshore and multi-jurisdictional entities

Provide guidance to front-office teams on KYC requirements and documentation standards

Contribute to continuous improvement of KYC processes and controls

Key Skills & Expertise

Required Skills &

Experience Bachelor’s degree from a recognized institution Relevant years of experience in KYC domain Strong verbal and written communication skills. Exposure to endtoend KYC processes with sound understanding of entity structures (companies, associations etc.) Ability to interpret KYC documents (internal and customer-provided) and identify missing information for case closure

Additional Skills &

Competencies Strong analytical aptitude and logical reasoning to identify red flags and determine need for escalation. Ability to analyse evidence from multiple tools/systems to assess legitimacy of customer behaviour Good problem-solving and documentation skills with attention to detail

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

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