AMC Support Engineer - Field Service

• Provide preventive and corrective maintenance support for deployed IT infrastructure.


• Manage SLA-driven response times to ensure timely resolution of technical issues.


• Troubleshoot and resolve complex technical problems related to IT hardware and networking.


• Collaborate with cross-functional teams to identify and implement process improvements.


• Develop and maintain documentation of maintenance activities and procedures.


• Ensure compliance with industry standards and best practices for IT maintenance and support.

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