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    Job · 20645335

    KOLKATA · FULLTIME

    Amazon process hiring Customer Support Executive(Voice & Chat).

    Ayka Communication

    Ayka Communication

    Kolkata · hybrid · Posted 12d ago

    Sourced fromNaukri
    ₹2.0L - ₹6.0L PA0–5 yrsfulltimeKolkata

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    Section · 01

    About this role

    International Chat/Voice Process is hiring for the Customer Service Executive.

    Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process)


    Process:- Voice Process / Chat Process (Chat/Voice Process)

    Note:- Work From Office.

    Salary :- 3 Lack CTC to 6 Lack CTC


    Language Mandatory:-

    Hindi & English Communication.


    Roles and Responsibilities

    • This is a premium Chat/Voice process for enterprise business of our telecom partner(Customer Service)
    • Grad with Relevant experience (Chat/Voice Customer service Exp) mandate .
    • Flexible to work in any shift Rotational .
    • Working days 5 days working
    • Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
    • Contacting existing customers as well as prospective customers
    • Obtaining customer information and other relevant data.
    • Asking questions to the customer and understanding their need
    • Resolving customer queries and issues related to the products and service.

    Note:- 5 days Working and 2 Week Rotational Off

    24/7 Rotational Shifts (Male & Female both)

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    Section · 02

    Skills

    Semi VoicecseHindiEnglishCustomer CareOutboundDomesticUkChatrotational shiftsSupportServiceProcessemailInternationalBankBackendCallingUS ShiftKPOUK ShiftcustomerLoanFresherSalesvoicebpoback officeData Entryinboundnon voicefinanceWeb Chat

    Section · Company

    About Ayka Communication

    Ayka Communication

    Ayka Communication

    5

    employees

    Ranchi

    IN

    ₹2.5L PA avg

    Avg at Ayka Communication

    ₹2L – ₹6L PA

    This role

    About

    AYKA is a Human Supply Chain Management company. With over 1500+ employees and more than 3 branches, we offer a wide variety of services, connecting more than 2500 professionals with over 35 clients every day.

    Industries

    Human ResourcesOutsourcingRecruitingStaffing Agency

    Employee ratings

    10 reviews

    3.1/ 5

    Culture

    3.0

    Career growth

    3.0

    Work-life

    3.2

    Employees rate it well for

    Skill Development32Job Security31

    Find them on

    WebsiteLinkedInAmbitionBox reviews

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