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    Amazon Customer Support - Work From Office Role - Bangalore

    Job Shop · Bengaluru · onsite · Posted 64d ago

    ₹3.0L - ₹4.0L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Greetings from JobShop

    India's Largest BPO Recruitment Company


    Job Overview
    Join Amazon's Customer Service team and assist customers with online shopping, account, identity verification, security, and order-related queries through phone.


    Key Responsibilities

    • Handle customer queries and provide effective solutions.
    • Assist with shopping, account, payment, and order-related issues.
    • Support identity verification and account security concerns.
    • Identify and escalate potential fraud or security issues.
    • Troubleshoot customer concerns using multiple systems and tools.
    • Deliver excellent customer service with empathy and professionalism.

    Location-Bangalore


    Requirements

    • Education: 10+2 / 12th Pass or above.
    • Experience: Freshers & experienced candidates can apply.
    • Good English communication skills.
    • Comfortable working on computers and handling multiple systems.

    Recruitment Process

    • HR Interview
      • Versant Communication Assessment
      • Operations Interview

    For More Details


    Speak To Our 50+ Recruiter's On

    / [phone removed] / [phone removed] Or [phone removed] or you can also visit Our Website Which is jobshop.ai

    OR Come direct to Jobshop which is:


    Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043


    Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6


    ****PLEASE DO REFER YOUR FRIENDS****

    Sourced from naukri

    Skills

    Customer ServiceInternational VoiceInternational CallingCustomer SupportCustomer CareCustomer Service ExecutiveCall CenterInternational Voice ProcessInternational BPOCustomer Support Executivevoice processVoice SupportBpo Voice

    About Job Shop

    Job Shop logo

    Job Shop

    51-200

    employees

    1998

    28 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹3.3L PA avg

    Avg at Job Shop

    ₹3L – ₹4L PA

    This role

    About

    Jobshop

    Contact number: 7975182408

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.3

    Career growth

    2.9

    Work-life

    3.2

    Employees rate it well for

    Skill Development43Company Culture42

    Find them on

    WebsiteAmbitionBox reviews

    Amazon Customer Support - Work From Office Role - Bangalore · waiting for your command