Amazon Connect Development

Greetings from TCS Recruitment Team!

*Face to Face* Interview For all those Amazon Connect Development we are coming bigger with the plan of Face to Face Drive on 22nd August,2026 (Saturday) in Bangalore

It is a Face to Face interview planned to attract great Talents in Amazon Connect Development. We believe that your skills and expertise are a better match for the skills we are looking for.

Skill: Amazon Connect Development (Face to Face)

Years of experience: Minimum 5 years of experience required

Location: Bangalore

Date: 22nd August,2026 (Saturday) (Face to Face)

Drive Time: 9 AM to 2 PM

Core Technical Skills

1. Amazon Connect Development 5+ years (Amazon Connect, Lex, Polly, etc.)

• Experience designing and deploying voice workflows using Amazon Connect.
• Integration with Lex for conversational AI and Polly for text-to-speech.
• Custom contact flows, Lambda integrations, and real-time analytics.

1. AWS Expertise (5+ years)

• Deep understanding of core AWS services: Lambda, DynamoDB, S3, CloudFormation, IAM, CloudWatch, etc.
• Experience with serverless architecture and microservices.
• Strong grasp of security best practices and cost optimization.

1. Telephony & Contact Centre Applications

• Knowledge of SIP, VoIP, IVR systems, and CTI integrations.
• Experience with call routing, queue management, and real-time dashboards.
• Familiarity with legacy systems and migration strategies to cloud-based platforms.

Required Qualifications

• Minimum 5 years of hands-on experience with Amazon Connect and related voice services.
• Minimum 5 years of experience working with AWS in a professional setting.
• Demonstrated experience with telephony systems and contact centre technologies.
• Proven ability to lead technical initiatives and mentor team members.