FULLTIME
Amazon Connect Developer + Salesforce
Digile Ltd.
Not specified · onsite · Posted 5d ago
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Section · 01
About this role
Digile is looking for a professional with hands-on experience in Amazon Connect and its integration with Salesforce, along with experience in production support, user management, and telephony issue resolution. The ideal candidate should be able to work on enhancements and bug fixes, with exposure to AI-driven telephony solutions, innovation initiatives, and POCs as an added advantage.
- Hands-on experience with Amazon Connect and its integration with Salesforce
- Experience in production support, user management, and telephony issue resolution
- Ability to work on enhancements and bug fixes
- Exposure to AI-driven telephony solutions, innovation initiatives, and POCs is an added advantage
- Support and maintain Amazon Connect & Salesforce integration
- Resolve production, telephony, and user-related issues
- Develop and implement enhancement requests
- Contribute to innovation initiatives and AI-enabled contact center solutions
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Section · 02
Skills
AI-driven telephony solutionstelephony issue resolutionAmazon connectEnhancementsPOCsbug fixesinnovation initiativesIntegrationProduction SupportUser Management