AM/ Manager Payroll , HR operation & Compliance

ASSISTANT MANAGER/MANAGER (Payroll, HR Operations & Compliance)

KEY ROLES AND RESPONSIBILITIES

Role Purpose

To manage payroll operations, HR operations, statutory compliance, audits, employee services, and related governance processes for Company . The role requires a proactive, hands-on professional who takes ownership, drives stakeholders to closure, ensures strong controls and compliance, and consistently delivers 100% accurate, compliant, and timely payroll while maintaining a high standard of employee service.

Key Responsibilities

• Manage end-to-end payroll operations, ensuring timely, accurate, and compliant payroll processing.
• Administer employee lifecycle processes, including HR documentation, employee records, HRIS updates, and workforce data management.
• Coordinate statutory compliance activities and ensure timely fulfilment of regulatory requirements through effective collaboration with internal and external stakeholders.
• Lead payroll, HR operations, and compliance audits by maintaining audit-ready records, supporting audits, and ensuring timely closure of observations.
• Manage employee communications related to payroll, compensation, benefits, and policy changes.
• Act as the primary point of contact for employee queries related to payroll, taxation, benefits, and compliance matters, and drive employee awareness on these subjects.
• Support administration of employee benefit programs, including mediclaim, gratuity and related processes, in coordination with service providers and internal teams.
• Coordinate actuarial valuation, gratuity settlement, provisioning, and related governance requirements.
• Partner with Corporate HR, Payroll, Finance, Compliance, and Shared Services teams to ensure process adherence, reporting accuracy, and timely data exchange.
• Govern employee reimbursements, ensuring appropriate controls, reconciliations, reporting, and stakeholder coordination.
• Manage key HR service providers and vendors, ensuring service quality, governance, SLA adherence, and timely processing of payments.
• Coordinate apprenticeship administration and related workforce compliance requirements.
• Oversee housekeeping and security services to ensure smooth day-to-day operations and vendor accountability.
• Maintain compliance records, reports, dashboards, and MIS for management review.
• Drive process improvements, operational efficiency, and governance initiatives across Payroll and HR Operations.

IDEAL CANDIDATE PROFILE

• Graduate/Postgraduate in HR, Management, Commerce, or related discipline.
• 5 to 12 years of experience in Payroll, HR Operations, Compliance, or Shared Services.
• Strong understanding of payroll processes, statutory compliance, employee lifecycle management, and audit requirements.
• Experience in managing vendors and multiple stakeholders.
• Strong proficiency in Microsoft Excel and HR systems.
• Excellent written and verbal communication skills.
• High level of ownership, attention to detail, and execution focus.
• Ability to work independently, manage priorities, and deliver within tight timelines.
• Preference for candidates based in Mumbai or nearby locations.

Key Competencies

• Payroll & HR Operations
• Compliance & Governance
• Audit Management
• Employee Service Orientation
• Stakeholder & Vendor Management
• Data & Process Excellence
• Ownership & Accountability
• Analytical Thinking
• Communication Skills
• Continuous Improvement

We are looking for a dependable, hands-on professional who enjoys being a doer, takes complete ownership of deliverables, and consistently drives high standards of accuracy, compliance, and employee service.