AM/ DM- Loan operations

Job Description: AM/ DM- Loan operation

Department: Operations DA/ CLM Loan Servicing

Location: Mumbai / Thane (On-site)

Experience: 2 to 5 Years

Position Overview

We are seeking a detail-oriented, highly analytical, and proactive Assistant Manager/ Deputy Manager – Loan Operations to oversee and drive our DA/CLM servicing.

Key Responsibilities

• Loan Servicing of Co lending/ Direct assignment (DA) Pool post disbursal (CLM-1 and 2)
• Ensure timely and accurate reporting of Direct Assignment/CLM- pool performance, future cash flows, payouts, collections, DPD etc. to the investor banks.
• Transferring funds with respect to EMI, Part Payment, and Foreclosure for co lending/ DA pool.
  Coordination with various internal stakeholders for smooth functioning of operations as per requirement.
  Coordination with internal stakeholder for resolution of various queries related to CLM/ DA pool.
  Reconciliation of both books - Payable and Receivables and escrow A/c’s.
• Coordination with Partner for resolution of various queries related to DA/ CLM pool.
  Preparation of loan balance file, repayment schedule.
• Handling queries of credit underwriter to disburse cases in co lending/ DA

Key Requirements & Qualifications

• Full-time Graduate/ Part-time post-graduate from recognized University.
• 2 to 5 years of proven experience in Banking, NBFC, or Fintech
• Soft Skills: Strong verbal and written communication skills with the ability to handle customer escalations, manage internal stakeholders, and interface effectively with audit/compliance teams.
• Domain expertise: Good understanding of loan servicing.