AM- Contract Lifecycle Management

Job Description

Essential Functions

• Lead the implementation and ongoing operations of Contract Lifecycle Management (CLM) tool
• Track and report various work streams delivering Contract management services during and after implementation
• Lead change management initiatives in consultation with business/ stakeholders to improve new system/process adoption and closely monitor usage patterns
• Track user creation in line with the database 
• Collaborate with product and engineering on new functionality requirement basis feedback and participate in prioritization calls to resolve day-to-day issues
• Maintaining strong partnerships with Internal stakeholders like the Global Technology team, Info Security team, Finance Operations, Contracting team, Pricing team, Services Desks, etc. 
• Perform organizational contract development and management
• Create contract ID for all draft and signed contracts in system in accordance with set criteria
• Process contracts for execution/ signature in e-signature tools in accordance with set criteria
• Coordinate with stakeholders while executing contracts
• Ensure contracts are properly approved and executed as per approval/ execution process including review of all necessary approvals i.e., legal, pricing and tax along with review of any forms before sending draft for execution
• Ensure accuracy and appropriateness of contract text and attachments 
• Ensure contracts are properly entered into organizational database
• Maintain an up-to-date folder wise repository at appropriate places in Share Drive and cloud or at such other new Contract Management platform from time to time in accordance with set criteria
• Administration of contract databases/repositories using contract management software or tools
• Update metadata of draft and signed contracts
• Identify, categorize, abstract and capture key information in the specified format
• Maintain up to date data and reports on work performed by self; share with Supervisor as and when requested; also share additional/ supporting data once requested
• Coordinate with IT and end users on technical issues and make sure the issues are addressed resolved/fixed appropriately
• Help in preparing periodic reports for internal and external circulation
• Help in developing standards for Contract Management system, including manuals and user guides
• Ensure accuracy and appropriateness of contract text and attachments
• Contribute to contract strategy meetings to identify issues and client requirements
• Develop standards for contracts
• Take ownership of project and run with them to completion
• Adhere to timelines and deliverables
• Build and maintain effective relationships across various levels in different departments
• Conduct regular trainings for end users on Contract Management system including training Account Managers on signature/ execution process
• Participate in various domain & skill-enhancing trainings and development sessions for overall professional development
• Ensure compliance with internal policies and procedures, external regulations and information security standards