AM - Brand and Category - Operations

Nykaa Superstore - One-stop-shop for all beauty and personal care needs of retailers

Role Overview

The role will be responsible for driving brand growth and business operations for Nykaa Superstore, with a strong focus on brand launches, inventory planning, sales performance, and customer growth initiatives. The candidate will work closely with Sales, Supply Chain, Marketing, CRM, and other cross-functional teams to ensure seamless execution of business plans and achieve GMV and revenue targets.

This role requires a structured and analytical problem-solver who can translate business data into actionable insights, manage multiple stakeholders, and drive initiatives from planning to execution. Candidates with 24 years of experience, preferably in management/strategy consulting, and exposure to e-commerce, retail, FMCG, or consumer businesses will be preferred.

Key Responsibilities

• Brand Launch & Inventory Planning: Drive end-to-end activities for new brand launches on Nykaa Superstore, including inventory planning, demand forecasting, and coordination with Supply Chain teams for inventory availability and timely delivery.
• Post-Launch Business Management: Work closely with Sales and Supply Chain teams to monitor inventory, plan replenishment, and manage stock movement across depots to ensure optimal availability and minimize stock-outs.
• BTL & CRM Planning: Develop and execute BTL and CRM initiatives to drive customer engagement, brand visibility, and GMV and sales growth.
• Performance Analytics & Reporting: Build and maintain regular reports and dashboards to track GMV, sales, inventory health, stock movement, campaign performance, and other key business metrics.
• Cross-Functional Coordination: Partner with Sales, Supply Chain, Marketing, CRM, Finance, and other teams to drive execution, resolve operational challenges, and ensure timely delivery of business priorities.
• Business Problem Solving: Analyze business performance, identify gaps and opportunities, and develop data-driven recommendations to improve sales, inventory efficiency, and overall business performance.
• Strategic Projects: Support business reviews, category/brand growth initiatives, and other strategic projects requiring structured problem-solving and cross-functional execution.

Desired Candidate Profile

• 2-4 years of relevant experience, preferably including experience in management/strategy consulting.
• Strong analytical, structured problem-solving, and business acumen.
• Experience working with data, developing dashboards, and translating insights into actionable recommendations.
• Strong understanding of inventory planning, supply chain, sales, or commercial operations is preferred.
• Excellent stakeholder management and cross-functional coordination skills.
• Strong proficiency in Excel and PowerPoint; experience with BI/dashboarding tools is a plus.
• Ability to manage multiple priorities in a fast-paced environment and drive projects independently.
• Prior experience in e-commerce, retail, FMCG, consumer brands, or marketplaces will be an added advantage.

Key KPIs

• GMV and sales growth
• Brand launch readiness and execution
• Inventory availability and stock health
• Forecast accuracy and replenishment efficiency
• Depot-level inventory movement
• BTL/CRM campaign effectiveness
• Timely and accurate business reporting
• Cross-functional execution and issue resolution