All Source Investigator

BUILD A SAFER WORLD.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

ABOUT THE ROLE

The Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. As an All-Source Investigator, you’ll lead targeting-driven investigative work: taking legal process to the ground, following the data wherever it leads, and delivering actionable intelligence to law enforcement partners.

You will operate the "intelligence flywheel" daily — fusing on-chain and off-chain data to build operational pictures that help dismantle scam operations.

THE IMPACT YOU WILL HAVE

• Run legal process end-to-end against scam infrastructure and convert returns into targeting-ready intelligence for TRM’s teams and law enforcement partners

• Trace scam compounds geographically and operationally — combining on-chain attribution with off-chain telemetry, OSINT, and commercially available data to identify operators, controllers, and movement patterns

• Work the intelligence flywheel operationally — processing returns at high volume and feeding victim and operator data into TRM's intelligence and product pipelines

• Find the seams — pivot from a single victim into uncovering the operation and multiplying leads

• Partner with the Threat Intelligence Analyst (Scams Expert) and the All-Source Lead to translate disruption strategy into targeting packages that influence federal investigations

WHAT WE'RE LOOKING FOR

• 3 to 5 years of all-source investigative or targeting experience — federal law enforcement (former 1811s — e.g., FBI, HSI, IRS-CI, Secret Service), Intelligence Community all-source analysis, or mission-aligned private sector equivalent

• Legal process expertise — you have personally drafted and worked returns from US legal process and know how to operationalize the data

• Creative tactical thinking — demonstrated ability to pivot from a single point to a network view, identifying operators behind operations

• Link and pattern analysis fluency — ability to correlate disparate data sources to generate defensible target packages

• Strong written communication — skilled at writing memos, attribution write-ups, and federal-style leads that are actionable

• AI fluency (required) — you use AI tools in your workflow, synthesizing returns, drafting outputs, and accelerating analysis, with examples of how AI has impacted your work

• Crypto experience is a plus, not a requirement — we teach on-chain tradecraft; we cannot teach the targeter's instinct

• US Citizenship preferred

• Located in the UK preferred

ABOUT THE TEAM

• The Scam Disruption team operates within TRM’s Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and federal partners

• All-Source Investigators are the operational core, converting strategy and tooling into prosecutable, actionable intelligence

• Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment

• High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output

TEAM OPERATING RHYTHMS

• Weekly team syncs to align targeting priorities and review disruption opportunities

• Daily async standups via Slack on active work, returns, and target packages in flight

• Primary time zone overlap: US Eastern / Central

• All output documented in Notion and TRM’s investigative tools

• Surge availability expected during time-sensitive disruption windows

JOIN OUR MISSION

We seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway.

Build to protect civilization. Let’s do it together.

LIFE AT TRM

We are building a safer world. That promise shows up in how we work every day.

TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.

Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.

At TRM, you should expect:

• Priorities and targets to change quickly as we experiment and iterate

• Work that often requires operating with a high degree of ambiguity

• A high level of personal ownership and accountability

• Close collaboration across teams and functions

• Frequent, high-touch communication

• Creative problem solving and out-of-the-box thinking

• A pace that rewards urgency, adaptability, and outcomes

This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.

We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.

At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like

AI FLUENCY AT TRM

AI fluency is a baseline expectation at TRM.

We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.

At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:

• Accelerate repeatable workflows

• Structure and solve problems

• Improve output quality

• Increase speed and leverage

You will be evaluated on applied AI fluency during the interview process.

LEADERSHIP PRINCIPLES

We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.

• Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.

• Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.

• Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.

JOIN OUR MISSION

At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.

TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.

PRIVACY POLICY AND ADDITIONAL INFORMATION

By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy.

We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.

Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.

To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance.

The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog.

RECRUITMENT AGENCIES

TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq