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    Job · 11554162

    AlgoShack logo

    algoQA Product Support Engineer

    AlgoShack · Bengaluru · onsite · Posted 68d ago

    Undisclosed2–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Provide technical support and troubleshoot products to ensure customer satisfaction.

    • Collaborate with cross-functional teams to identify and resolve product issues.

    • Develop and maintain documentation of product knowledge and troubleshooting procedures.

    • Analyze customer feedback and recommend product improvements.

    • Participate in training and onboarding new team members.

    • Stay up-to-date with industry trends and emerging technologies.




    Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportTechnical SupportTroubleshootingCustomer CareUnix Shell ScriptingProduct SupportComputer NetworksOracle DBUnixApplication SupportPLSQLSQLCustomer RelationshipSoftware SupportSQL ServerProduction SupportLinux

    About AlgoShack

    AlgoShack logo

    AlgoShack

    Software Product

    250

    employees

    2018

    8 years old

    Bangalore,Karnataka

    India

    ₹6.1L PA avg

    Avg at AlgoShack

    About

    AlgoShack is a born-digital platform company that's focused on intelligent automation of software testing. Our platform algoQA makes test automation better, faster, cheaper, and highly scalable.

    Industries

    Software ProductIT Services & Consulting

    Employee ratings

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    algoQA Product Support Engineer · waiting for your command