AJO Developer (Adobe Journey Optimizer)

Role: AJO Developer (Adobe Journey Optimizer)

Location: Bangalore / Noida / Gurgaon

Experience: 6+ Years

Immediate Joiners Only

What you'll do

• Design and implement technical journeys in Adobe Journey Optimizer from documented business flows (e.g., Miro), translating requirements into working orchestration.
• Lead data-readiness work in Adobe Experience Platform (AEP): schema validation, dataset mapping, segment/query definition, consent-data strategy, and data ingestion/collection.
• Build and maintain campaigns/journey workflows in AJO — new features, updates, exclusions, health checks, and environment availability for testers and end users.
• Set up and integrate messaging channels — email, direct mail, web — coordinating with internal teams and third-party providers.
• Provide technical troubleshooting and support
• Evaluate out-of-the-box platform limitations and define technical workarounds (e.g., List Unsubscribe, campaign feedback tracking, data lake ↔AJO coexistence).

What you'll bring

• 6+ years in marketing automation
• Deep hands-on Adobe Journey Optimizer (AJO) experience building and delivering journeys.
• Strong Adobe Experience Platform (AEP) skills: schemas, datasets, segments, queries, data collection, and Assurance.
• Understanding of consent management, deliverability, and unsubscribe handling.
• A client-facing, consultative style with excellent written communication and documentation habits.
• Comfort working in Agile/Scrum with tools like Jira, Confluence, SharePoint

Certifications (strongly preferred)

• Adobe AEP and AJO

Nice to have

• Exposure to Adobe Audience Manager, Adobe Analytics, and Adobe Target.
• Experience connecting and rationalizing an existing Adobe tech stack for clients (solution architecture / consultancy).
• Prior experience as a campaign operations coordinator or tech lead, mentoring or training other engineers.
• A Computer Engineering / CS background.

What makes you a fit

You like owning a journey end to end — from the data underneath it to the push notification that lands on a phone — and you're the person who figures out the workaround when the platform won't do something out of the box. You keep clients informed, write documentation others actually use, and hold certifications that back up the hands-on skill.