Airport Staff
Air India · Guwahati · onsite · Posted 28d ago
About a minute. You'll make an account on the way through.
About this role
We are hiring Airport Ground Staff for airport operations. We are looking for enthusiastic, customer-focused, and dedicated individuals who are passionate about delivering excellent passenger service and ensuring smooth day-to-day airport operations.
The role includes Customer Service, Customer Care, Passenger Handling, Air Ticketing, Check-in Assistance, Boarding Coordination, Baggage Assistance, Flight Information Support, Help Desk Operations, and Passenger Guidance while maintaining the highest standards of safety and service quality.
Key Responsibilities
- • Assist passengers during check-in and boarding procedures.
- • Provide excellent customer service and customer care.
- • Handle passenger queries professionally and efficiently.
- • Support air ticketing and reservation-related activities.
- • Coordinate baggage handling and passenger assistance.
- • Ensure smooth passenger handling and airport operations.
- • Maintain service quality, safety standards, and operational procedures.
- • Work closely with different airport departments to deliver a seamless travel experience.
Eligibility
- • 10+2 / Graduate candidates can apply.
- • Freshers and experienced candidates are welcome.
- • Male and Female candidates can apply.
- • Good communication and interpersonal skills.
- • Basic computer knowledge and a customer-oriented attitude.
- • Willingness to work in rotational shifts.
Why Join Us?
- • Professional work environment.
- • Training and skill development.
- • Career growth opportunities.
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About Air India

Air India
Aviation
17.8k+
employees
1932
94 years old
Gurgaon / Gurugram, Haryana
India
₹7.2L PA avg
Avg at Air India
₹4.3L – ₹6L PA
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