Airline Ticketing Executive at Madurai Airport in Leading Airline.
Fronix Services · Madurai · onsite · Posted 63d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Hr Contact [phone removed]
Airline Ticketing Agents directly interact with customers and answer customer questions about flight timings, seat availability, fares, reservations, etc. They also handle critical operations such as data collection, data entry, payment collection, verification, etc. for airlines.
Responsibilities of Ticketing Agent:
They are communicating with customers to answer questions about tickets, pricing, or flight schedules.
Scheduling flights based on customer needs and available flights, including checking weather and making changes as needed.
Collecting customer payment for airline tickets, including cash, credit card transactions, checks, or money orders.
Explaining airport rules and procedures to passengers before boarding flights.
Processing refunds for lost or damaged tickets or reservation errors.
Explaining applicable fees and taxes for each ticket.
Skills Required for Ticketing Agent:
Good communication skills and basic mathematical skills.
Having excellent experience in verbal as well as email communication.
Candidates are required to demonstrate a basic knowledge of computers and good Typing skills.
Excellent Interpersonal Skills.
Airline Ticketing Agents directly interact with customers and answer customer questions about flight timings, seat availability, fares, reservations, etc. They also handle critical operations such as data collection, data entry, payment collection, verification, etc. for airlines.
Responsibilities of Ticketing Agent:
They are communicating with customers to answer questions about tickets, pricing, or flight schedules.
Scheduling flights based on customer needs and available flights, including checking weather and making changes as needed.
Collecting customer payment for airline tickets, including cash, credit card transactions, checks, or money orders.
Explaining airport rules and procedures to passengers before boarding flights.
Processing refunds for lost or damaged tickets or reservation errors.
Explaining applicable fees and taxes for each ticket.
Skills Required for Ticketing Agent:
Good communication skills and basic mathematical skills.
Having excellent experience in verbal as well as email communication.
Candidates are required to demonstrate a basic knowledge of computers and good Typing skills.
Excellent Interpersonal Skills.
Hr Contact [phone removed]
Sourced from foundit
Skills
Email CommunicationGood Typing SkillsBasic Knowledge Of ComputersBasic mathematical skills