Air Logistics Sales Representative

You will be part of our Customer Care Team, adding your expertise + skills to the delivery of customer excellence.

Your Role

You will be utilizing your product + trade knowledge to support business development + diversification to drive business growth.

Your Responsibilities

• Take lead in monitoring + driving sales activities.
• Proactively identify + nurture sales-qualified prospects through the pipeline to generate profitable + sustainable businesses.
• Conduct regular reviews of sales leads + customer portfolios with key stakeholders.
• Conduct market research on pricing + product competitiveness, ensuring regular alignment with the pricing team.
• Provide the CCL team with customer feedback + support on resolutions as required.
• Take the lead in onboarding + implementation of new customers, ensuring that standard operational procedures are updated for handover to our Customer Care Locations (CCL).
• Maintain + update relevant customer information in internal systems.
• Focus on customer engagement, satisfaction, retention, + reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills And Experiences

• Minimum 5-6 years work experience in sales, particularly in the freight forwarding industry.
• Strong customer service skills to build and maintain client relationships.
• Excellent communication and team player skills, professional selling and problem-solving abilities, and computer literacy.
• Ability to work well within a team and support colleagues as needed.

Good Reasons to Join:

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.