AI & Workday Product Specialist

Workday Product Ownership & Optimization

Serve as a day-to-day Workday product specialist and subject matter resource.

Support Workday stabilization, optimization, and continuous improvement initiatives.

Assist with configuration, testing, validation, and deployment of system enhancements.

Coordinate Workday releases, enhancement requests, and testing activities.

Maintain enhancement backlogs and assist in prioritization efforts.

Support management of Workday business processes, workflows, approvals, and user experience

improvements.

Partner with internal stakeholders and external consultants to implement new functionality and

capabilities.

Identify opportunities to increase adoption and maximize value from the firm's Workday investment.

Reporting, Analytics & Data Governance

Develop and maintain Workday reports, dashboards, and metrics.

Support workforce analytics, operational reporting, and executive reporting needs.

Ensure accuracy, consistency, and integrity of employee and organizational data.

Assist with security audits, data controls, testing protocols, and compliance requirements.

Partner with stakeholders to establish meaningful measures of system effectiveness and adoption.

Support ongoing reporting enhancements across the employee lifecycle.

AI, Automation & Digital Enablement

Design, build, and maintain approved AI-enabled tools, agents, bots, and automations.

Evaluate repetitive People Operations processes for automation opportunities.

Develop AI-assisted workflows that improve productivity, service delivery, and employee experience.

Create and maintain prompts, workflows, knowledge assets, and governance documentation.

Monitor AI solution performance, utilization, controls, and adoption metrics.

Partner with business leaders to identify practical AI use cases with measurable business value.

Stay current on emerging AI technologies and recommend applications appropriate for People

Operations and Total Rewards.

Process Improvement & Documentation

Document current-state and future-state business processes.

Support process redesign and standardization initiatives.

Develop training materials, user guides, and system documentation.

Assist with change-management and adoption activities.

Identify process inefficiencies and recommend scalable solutions.

Support M&A, international expansion, and new capability implementations as needed.

Vendor & Project Support

Coordinate with Workday consultants, implementation partners, and technology vendors.

Participate in Workday-related projects, integrations, and future module deployments.

Support testing, issue resolution, and project documentation.

Assist with roadmap planning and tracking of technology investments and outcomes.