AI Transformation Lead, Global Cards and Loyalty Solutions, Director

Position Overview

Job Title- AI Transformation Lead, Global Cards and Loyalty Solutions

Location- Pune, India
Corporate Title- Director

Role Description

• We are seeking an experienced AI Transformation Lead for Global Cards and Loyalty Solutions to drive the AI strategy and the implementation across Cards & Loyalty products - globally.

• The role ensures alignment and collaboration across Private Bank and Corporate Bank, working closely with external partners to support the transformation agenda.

• The role will translate business priorities and operational challenges into a focused portfolio of AI opportunities, guiding initiatives from opportunity identification through delivery, adoption and value realization. This requires collaboration across Business, Product, Technology, Data, Architecture, Operations, Risk and the Private Bank AI Centre of Excellence.

• The successful candidate will combine strong transformation and stakeholder management with practical expert knowledge of AI and financial services. The role requires the authority to align senior stakeholders across DB units, resolve competing priorities and drive implementation across organisational boundaries, while representing Global Cards & Loyalty Solutions with external partners. Solutions must deliver measurable business outcomes and meet the Bank's Architecture-, Security-, Data- and Governance requirements.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Define and execute the AI transformation strategy and roadmap for Global Cards and Loyalty Solutions, aligned with business-, customer-, product- and technology-priorities.
• Equip all employees across the domain with the knowledge and skills to use AI effectively and responsibly, foster a culture of responsible experimentation, collaboration and continuous learning.
• Identify, assess and prioritize high-value AI opportunities across cards and loyalty products, customer journeys, operations, technology and controls.
• Develop business cases, define measurable outcomes and track realization of customer, revenue, productivity, cost, quality and risk benefits.
• Connect business priorities with product, data, architecture and engineering teams, promoting scalable solutions and reuse of enterprise AI capabilities.
• Ensure initiatives comply with relevant AI governance, data, security, privacy, risk, regulatory and Responsible AI requirements.
• Partner with senior stakeholders across business and technology, providing transparent reporting on portfolio progress, value, risks, investment and decisions.

Your skills and experience

• University degree in Business Administration, Economics, Technology, Finance or a related discipline
• Deep expertise and substantial practical experience across the full spectrum of AI, from traditional AI to conversational AI and emerging Agentic AI, with a thorough understanding of their capabilities, limitations and risks
• Strong knowledge of financial services, with experience in cards, payments, loyalty, retail banking or related customer-facing businesses is highly desirable
• Strong strategic thinking and ability to structure ambiguous business problems and translate them into actionable transformation opportunities
• Demonstrated ability to develop transformation strategies and translate them into prioritized roadmaps, executable initiatives and measurable business outcomes
• Proven ability to lead multidisciplinary teams and work effectively across business, product, engineering, data, architecture and control functions - globally
• Excellent executive communication, stakeholder management, influencing, negotiation and presentation skills

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we'll support you

• Training and development to help you excel in your career

• Coaching and support from experts in your team

• A culture of continuous learning to aid progression

• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.